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客户服务中心系统是一种利用现代通信手段结合计算机技术的现代化服务方式。以此来为客户提供全面、细致、方便快捷的服务,从而达到优质的服务,为企业提升更多的价值。孺子牛客服中心系统基于CTI通信技术和计算机技术开发的一整套将客服电话管理、客户信息管理,内部工单流程等功能模块融为一体的企业信息服务平台。帮助企业快速建立完善的服务体系,并为其带来更巨大的效率和收益。……




The customer service center system is a combination of modern computer technology and the use of modern means of communication. In order to provide customers with comprehensive, meticulous, convenient service, so as to achieve the quality of service, for enterprises to promote more value. Ox customer service center system based on CTI communication technology and computer technology to develop a set of the telephone customer service management, customer information management, internal work flow and function module of integrated information service platform for enterprises. The rapid establishment of perfect service system to help enterprises, and bring greater efficiency and benefit for the.......




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